Beige Plus Ltd - London West End Branch
44 New Cavendish Street London W1G 8TR United Kingdom
Telephone +44 020 7935 3999 Email Cavendish@beigeplus.com
Opening hours
Beige Plus Ltd - North London Branch
8 Hallswelle Parade London NW11 0DL United Kingdom
Telephone +44 020 8455 1122 Email Hallswelle@beigeplus.com
Opening hours
Beige Plus Ltd - London City Branch
33 Southampton Row London WC1B 5HJ United Kingdom
Telephone +44 020 7831 5777 Email City@beigeplus.com
Opening hours
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BeigePlus Returns Policy

Cancellations and Returns: 
  • You have the right to cancel the order at any time up to the end of seven working days after you receive the goods. A working day is any day other than weekends and bank or other public holidays in the United Kingdom. To exercise your right of cancellation, you must give written notice to us by hand or post or email, at the Customer Services address shown below.

  • After we have received this notice, we will issue you an Online Returns Number (ORN). Goods will only be accepted by us at our Customer Services address if they are accompanied by a valid ORN.

  • The ORN must be clearly stated on your returns form. Goods that arrive at our office without an ORN will be rejected. 

  • Goods must be returned to us at your own cost, with their original package, unworn and in perfect condition(2) with all Beige and designer garment tags still attached.  

  • Reasonable care must be taken by you to ensure the goods are not damaged while in your possession or in transit and we advise you to send them via a traceable & insured means. Goods which are returned to us in an Imperfect Condition will not be eligible for a refund.

  • Once a return has been approved by us and you have received your ORN, please allow up to 30 days for the refund. The cost of any unworn and Perfect(2) products, correctly returned, will be credited to the original purchaser’s credit or debit card. The refund will exclude shipping charges.

  • If you do not return the goods as required, we may charge you for the direct costs of recovering the goods.

  • Goods bought online can not be returned to our shops.
 
Returning goods from a non-European country:
  • If you are returning an item from a non-European country, please state Return of goods for refund on the outside of your parcel and declare it as Return of goods for refund. Failure to do so, the UK customs office might hold the parcel until customs are cleared and/or the parcel might be rejected and sent back to you. This is a long and arduous process that will mean that your return will not get to us within the 7 working days you have to exert your right of cancellation. 
 
Faulty Merchandise or Missing items
  • If after receipt of the goods you believe that one or more items are faulty and you wish to return them to us you must let us know by phone, email or post. We will issue an Online Returns Number (ORN) immediately. Goods that arrive at our office without an ORN will be rejected. The issuance of an ORN allows us to track your merchandise but it does not mean we have accepted your reason for return.

  • Goods bought online can not be returned to our shops.

  • In the unlikely even that there is an item missing from your delivery you must notify us within 48 hours of your receipt of your delivery. After 48 hours of your receipt of delivery we cannot accept any responsibility for missing items.
 
Customer Services Address
Beige Plus Limited
St Albans House
26 St Albans Lane
London NW11 7QE
estherg  @  beigeplus.com*
Telephone 020 8455 0005
*Please delete the spaces when you email us. The spaces are there to reduce the amount of spam we get!